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Customer Reviews.

service

4

Good service, car came back with everything that needed to be done and some future recommendation for the next service

07 November 2017

service

5

All went to plan

06 November 2017

service

5

Some confusion with change of date but all was sorted and the work done very satisfactorily. The video is a nice idea but spent a long time looking all 4 tires that were ok. The service counter representative was very friendly and helpful.

31 October 2017

service

4

They dealt with the repair of the horn under warranty but were unable to resolve the Turbo wastegate rattle because BMW say it's "normal" and no fix is available.

29 October 2017

service

5

Nothing to complain about

27 October 2017

service

5

Car was collected from our home and delivered back to us after Service was completed. Very handy as we had a busy day putting up a fence in front garden.

23 October 2017

service

4

As above

21 October 2017

service

5

no issues at all

18 October 2017

service

5

Professional and friendly service. I am confident that they have done what they said they would do to a high standard.

17 October 2017

service

4.5

Ease of booking service, dropping car, convieniently open early to late.

17 October 2017

service

4

Would of liked the missing tyre valve cap to of been spotted and replaced, makes me wonder if they checked the tyre pressure ( 15 yrs as a car mechanic see......) ????

17 October 2017

sales

4

Really good levels of customer service throughout.

11 October 2017

sales

5

Sales experience fine but had to wait a few days for the car to be delivered.

10 October 2017

service

5

With a illness i had i could not drive. The service team collected my car service it and returned lovely

10 October 2017

sales

5

Ryan Evans at Westerly was very easy to deal with and very professional.

10 October 2017

service

5

Could not fault staff,excellent service

06 October 2017

service

5

Very helpful with drop off and collection arrangements so my partner could do this as he works opposite. I was kept informed about what needed doing/cost.

03 October 2017

service

4

Because I found all members of the team very helpful but particularly Liam

03 October 2017

service

5

MOT and check up was completed in good time.I was looking at a new mini and the sales man was very informative but I like my countryman and I only do approx 6,000 miles a year so perhaps a change next year.

03 October 2017

service

5

1st class service and communication

03 October 2017

service

4

While you wait service longer than advised originally when booking.

02 October 2017

service

5

Everything was explained as to the work carried out, and work that will need attention in future months.

29 September 2017

service

5

Quick efficient service on arrival, replacement vehicle found in minutes

28 September 2017

service

2

As above

27 September 2017

service

5

Any work carried out is always satisfactory and staff are very helpful.

22 September 2017

service

5

I am not bothering anymore .... and I know that I am going to be prompted in the next boxes .... please send feedback to whoever creates the surveys!

21 September 2017

service

5

Excellent customer service, all questions answered.

20 September 2017

service

5

Un-drivable car was collected, fixed and returned, nicely cleaned. All 30 miles from garage

20 September 2017

sales

4.5

The car was ready for us before the due date and met our specifications.There was a lot for us to take on board with all the technical aspects, but they took time to talk us through this and encouraged us to go back if we had any problems.

20 September 2017

service

5

Easy to book the service, advice given on the phone. Welcoming at the service desk. Excellent customer service.

19 September 2017

sales

5

All the staff at bridgwater mini are very helpful and friendly to talk to

19 September 2017

service

5

Its easy to organise, staff are informative and responsive and my car is always returned within agreed time without issue.

12 September 2017

sales

5

Very helpful staff and a good deal offered.

06 September 2017

service

4

Repairs completed on time.

04 September 2017

service

5

Very helpful and pleasant staff

04 September 2017

service

5

Always friendly and efficient.

01 September 2017

service

5

Efficient and friendly service

31 August 2017

service

5

Excellent customer service. The roof fault was cured in one visit

30 August 2017

service

2

When making the booking over the phone, 2 dates in July were discussed and I took the latest in the month. Waited in all morning for my car to be collected, phoned twice after the collection slot had passed to be told that I was booked in for August

29 August 2017

service

5

They were able to give me a completion time and it was very accurate

28 August 2017

service

5

I was loaned a car so did not have to wait around

28 August 2017

service

3

Telephone service could be much better. Rang 3 times on one occasion to find out if my car was ready only to be told the workshop was busy and there was no way of finding out.

26 August 2017

service

5

Everything went very smootthlly

25 August 2017

service

4

Welcomed on arrival everything explained a good experience

22 August 2017

service

5

The staff I have met when ever I go into the showroom have always been friendly, and very keen to help.

22 August 2017

service

5

Nothing to complain about at all

22 August 2017

service

4

Everything went well no problems

21 August 2017

service

5

Everyone I spoke to was most helpful

21 August 2017

service

5

Polite, friendly and efficient

19 August 2017

service

4

As above